“As the workforce becomes more and more difficult to attract, we must focus on developing and retaining the employees we already have.”
- Rod Hooper, Hospitality Leadership Conference, October 1989

Why The TEAM Builder’s Workshop™?

Attracting and retaining top notch employees is the hottest topic in the business world today. Actively pursuing another company’s employees with the promise of higher pay, more perks and better fringe benefits is common practice in today’s market, which makes retaining your best employees that much more difficult. You, the pro-active Employer, understand this and realize that something must be done.

Why?

Because the more comfortable your Team feels working with each other, the better they will perform.

If a Team is defined as an organized group of individuals working cooperatively towards a common goal, then Team Building is the process of enabling this Team to reach their goal. The methods, techniques and processes taught at The TEAM Builder’s Workshop™ emphasize the values required for successful Team Building and embodies three phases of Team development:

No Excuses: If I don’t do it, nobody else will. Preparing your quality front line employees for management training.

This section focuses on the entry level employee interested in climbing the management ladder. It can be best described as Your Positive Pathway to Promotion™.

Your Blueprint for Success: Building Winning Teams of Two. Teaching Team Leaders how to build trust & support between themselves and their Team Members.

This section focuses on developing your Team. Most managers have been promoted from the ranks of the entry level employees and have no formal management training. Learning sound management principles will help them become better Leaders, which in turn will make your employees a happier and more productive Team.

Are You a Boss or a Leader: Motivating your Team vs. Manipulating Your Employees. How do you build your Team once you have that trust and support in place?

This section completes the materials presented in Your Blueprint For Success. Here you discover what separates the average Boss from the exceptional Leader, which is where the real process of successful Team Building begins.

Boss or Leader - What's the Difference?
A Boss is efficient. Their enemy is the deadline. They tell you what has to be done and expect you to do it as quickly as possible. If an employee has a problem they put a bandage on it and send them back to the wolves, because the show must go on.	A Leader is effective. They make certain that the job is done right the first time. They train the team on how to do the job to the proper specifications and the best way possible. If a problem arises they seek out the root cause and correct it, so it won’t happen again.
A Boss believes in kicking butts and taking names. They don’t care why something happened. They just want to know who did it, so they can punish them.	A Leader finds it far more profitable and beneficial to calmly and systematically sort through the issue to determine the best solution for the team.
A Boss only worries about the cost. Getting the project completed on time/budget is their only concern.	A Leader creates value because they understand that faster doesn’t always mean the best.
A Boss knows HOW the job has to be done. They pass out assignments, focus only on the number and expect silent compliance.	A Leader knows WHY the job has to be done a certain way. They teach the team, creating opportunities for growth and value.
A Boss focuses on the here and now. They use the power of their position to execute the plan.	A Leader focuses on the future. They delegate authority because they designed the plan.A Boss focuses on the here and now. They use the power of their position to execute the plan.
A Boss thinks only about the security of their own job, which creates a win-lose situation. They win and others lose.	A Leader trains their own replacement, so they both can go on to bigger and better things. They win and others win.

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